Chase Bank


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5 Reviews on “Chase Bank”

Average
3.4
5 reviews
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  • Monica Gomez

    Came in at 15-25 , 35 minutes to closing time , no body was there to greet us. I saw employees walk by like I was in the park and not in the bank. Then while walking and chilling at work, during business hours, Luis asked if we need help. I said we need to open a checking account , to deposit money. Luis said they are about to close and that he won’t be able to help us. Over all great customer service. 30 minutes to closing time , ppl start packing for home. Maybe stay closed ? Or close at 2, so employees will be more helpful next time.

  • The Real Mrs. Carter

    I am super impressed by Lily, who works in the lobby directing traffic in such expedient and professional manner. When I walk in, I saw about 10 people in front of me and I thought to myself. what a bummer, it’s going to be a long wait. But this young lady who works in the lobby apparently was very skilled at her job. She directed customers to where they needed to go, including taking care of couple of issues herself in her cubicle. So it was not long before we were seen. I made sure I ask for her name before leaving the lobby area so I can leave a positive review about my experience at the bank. I’ve been at various Chase bank before and this is the first time one of the staff really impressed me. Thank you for doing a great job Lily!!!

  • Veronica Romero

    I had an appointment with Trent. He was great. His previous appointment was running late and another employee was able to check me in and help me. He kindly apologized and kept me updated. Trent kept me updated as well. He was awesome and very helpful!

  • Edwin Rodriguez

    Their personnel is just amazing!
    I had to open my first account and was a bit stressed and anxious after some unfortunate experiences and Samekka went out of her way to help me, make me feel comfortable and make sure I understand everything she was explaining to me. She even shared one of her cereal bars because I mentioned I hadn’t eaten anything yet. She’s the best and I don’t care what advantages other banks might have but a customer service like this one is absolutely more important and reassuring.
    Samekka thank you so much for your warmth service and your kindness you really made my day and I will definitely come to this location for everything I need just to see you!
    Thanks!

  • Shauna

    This Wells Fargo Branch has been such a great pleasure to work with ever since I moved back to Houston in 2012! The entire staff is so considerate of every customers needs soon as you walk through the door. They go out of their way to great you. They go above and beyond to LISTEN to your request, your specific situation and needs. Mr. Justin has literally worked up multiple options for me to choose which product I see best benefits me and my company. Lastly, I have grown to feel that soon as I walk in; I’m in my companies PERSONAL financial department and everyone in the facility is working in the best interest of myself and my company.

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