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Address | |
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Monday | |
Tuesday | |
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5 Reviews on “Chase Bank”
I don’t keep an account with chase anymore but not because of any physical location. If you are cashing a Chase personal check from someone else written to you, they will charge you $10. That’s a bit too steep for cashing a check written from your customers, but banks will be banks …
I have to no idea why customers disparage this Chase Bank on Alameda @ Southmore. It’s in a convenient location right off the South Fwy. The lobby is large, clean and well lighted.
The teller who assisted me was very friendly and outgoing. Since my daughter is moving in the area, I will be we will be doing some of our banking here.
Initially, reading the reviews are kind of scary, but with some places, you realize people just come online just to complain and they would really be shut down if they were really truly as bad as people had initially said.
While the entrance doesn’t have Chase bank plastered all over it, I was greeted with a smile and a beautifully swift experience. The gentleman that was assisting me went way above what he needed to do on that day to allow me to deposit my check.
Please be kind to the people who are helping you and in return they will be happy to help.
I would be glad to return on another day to work with the staff. They really did leave me with a smile on my face out the door.
My cousin had his account robbed at this bank before his account was even set up, they let the robber present a fake ID, and the security didn’t catch it. The purp withdrew thousands of dollars before my cousin even got his debit card. He had to find out from a third party credit monitoring app, and chase did NOTHING. They denied his claim and now he has to file a police report. The OCC WILL be hearing about this! PLEASE DONT BANK HERE, YOUR MONEY IS NOT SAFE AND THEY WILL LAUGH AS YOU GET SWINDLED OUT OF YOUR LIFE SAVINGS!
The teller with the braids is extremely rude! He gave me information incorrectly twice and was trying to charge me for something I know for a fact its free with the type of account I have. I was asking general questions about getting my money back from the credit card as I got a refund of over 4 thousand dollars and my credit card was already paid and refuse to help. I don’t understand why he had such a bad attitude to the point that i had to tell him to deescalate the situation and was not friendly until the manager which end up agreeing with me started to help me yesterday February 11 2023. Its a shame because I live so close to this location but this individual has been rude to me several times now! I will refuse to be serviced by him from now on and will ask for someone else every single time until he learns how to approach customers. Helping us shouldnt have to be hostile specially when the customer is being understandable. Wanted me to recite my bank account like people know every number and legit made me log into the app when I had inserted my debit card and had put my pin. Extremely rude!! Also why are the “good comments” the same several times??? Very suspicious