Welcome to BCM Federal Credit Union, a premier destination nestled in the heart of Medical Center Area, Houston. Our central location at, 1 Baylor Plz BCM 140, , Medical Center Area, Houston, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 713-798-4820. Explore our offerings on our website.
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5 Reviews on “BCM Federal Credit Union”
Baylor College of Medicine Federal Credit Union has repeatedly either lost checks in the mail or taken up to 3 weeks to receive checks. When I spoke to the manager about this issue, he himself was supposed to FedEx a check to me. Weeks later still no check. Spoke to the manager again and his answer was that I am more than welcome to close my account. Terrible customer service.
Customer service is hit or miss and mostly a miss. I have never understood why getting something done requires so many hoops and hurdles with little direction or explanation coming from the rep that answers their phone. To get something done right you have to ALWAYS go in and when you get there the staff are not nice. That is a small office, joy should be easy to come by. I am only still with them because of the credit union rates. Definitely not the staff.
My experience at the Bellaire location has been at a concierge level. They are courteous, personable, and professional. As someone said earlier; a lifesaver.
The BCM Credit Union Branch on Holcombe has been a lifesaver for me. The tellers are polite, kind and personable. The manager really went above and beyond in helping me thru a banking crises and always greets me with a smile no matter how busy he may be.It is comforting to know help is a phone call away should the need arise. If you are seeking personal, polite, friendly service, then this is a right fit for you. Renee
Very friendly staff, always eager to help their customers. The president of this branch is very professional and is very supportive of his customers. He has been always ready to assist and guide his customers.