Wells Fargo Bank


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5 Reviews on “Wells Fargo Bank”

Poor
1.8
5 reviews
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  • David Ovie

    I always get the best experience when I visit the branch. Nicole Hayes always eager ed to assist and educate me on different options in the mobile application. She’s definitely one of the best parts of Wells Fargo Bank!

  • Jose Castaneda

    I’m only available Saturday morning. It’s always busy because whichever genius is in charge feels it’s a great idea to staff 2 people as tellers. One felt the need to walk around and talk to people not in line. The line is now going out of the bank due to the lack of sense and competence. I’m glad this is not my bank. I’ve never seen this amount of buffoonery at any bank.

  • Benjamin Riojas

    Sabina is so unpleasant and unprofessional, she makes you feel unwelcome and just plain does not care to help just wants you out of the branch. Horrible attitude

  • Jax Schaitel

    This is simply the worst customer service experience that anybody could ever have!!!! I’ve been in line 20 minutes, huge line, and they have served 2 people… one of the tellers (out of 2) has to be constantly jumping to help the other one, because one speaks spanish, and need to help the other… open more lines! It is extremely disrespectful to people’s time to come to do a commercial deposit and spend 30 minutes there. Then once i walked to the window, the customer that had just left the window returned to ask for his balance, and the teller set me aside, to do that when he can wait, that was not a priority, he could see his balance online or call the bank. So she asked him for his ID, he took forever, so when the other slow teller finally finished, i simply slide to the other window, because i guess my transaction was not important. I used to work in BOA, and this was never allowed, we were required undivided attention to our customers and try to make their experience as pleasant as possible. “Update”. I went in there at 9:30, came out at 9:57 to do 2 check simple commercial deposits. Some of us have some physical disabilities, and standing in line for 30 minutes is not easy. But unfortunately the company i work for banks with them.

  • Le Vo

    Worst experience ever. They don’t use common sense there. When I asked the manager for her card. She refused. They need to hire better managers

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