Chartway Credit Union


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5 Reviews on “Chartway Credit Union”

Very Good
4.2
5 reviews
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  • Kevin Contreras

    Andrew Martínez helped me out to setup my new account it was very easy and explained the process of how the company works and of it’s benefits , I’ve heard good reviews online about this credit union and I’m glad I was able to get this started !

  • jorge cabrera

    Excellent customer service, Carolina Delgado is one of my favorite representatives, shes a good person
    !!!!

  • CARL WHALEY

    I normally deal with Carolina Delgado,when I go into the branch that I use and she was great, but has moved to another location. So I got to deal with Andrew Martinez, he was really enjoyable to speak with, knowledgeable,caring, and helpful. I wish customer service was that good everywhere that I do business. You’ve got a great team working for you. Keep it up!

  • Hector Salazar

    We are long time members of Chartway, have always been treated like family and they have always helped in all our financial needs. We recently had fraudulent withdrawals, very scary and stressful situation. Karla Ard was an angel! She quickly took control of this bad situation and helped us through it all. This is one of many reasons we stay with Chartway, true customer service with a personal touch. Thank you Karla!!

  • Jo Jones

    Your representatives are great but your website sucks, your video banking is broken, and your phone system sucks. I wasted two hours trying to get help because I can’t leave work to go to a branch location and the call system kept disconnecting me (confirmed by a representative it was having issues) and every time I tried to do a video banking session it hung at “00:00” waiting and never connected. FIX YOUR SYSTEMS

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