Welcome to First Convenience Bank, a premier destination nestled in the heart of Texas, Humble. Our central location at, 9475 Farm to Market 1960 Bypass Rd W, , Texas, Humble, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 800-677-9801. Explore our offerings on our website.
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5 Reviews on “First Convenience Bank”
I don’t like that they don’t let you use Zelle for 30 days after opening a new account.
It’s 3:35pm on Sunday and this drive thru isn’t open until 4pm on Sundays as y’all have listed, so please UPDATE your site information so no one else drives 55 minutes one way for absolutely no reason at all
I’ve put off leaving a review for this bank for some time now, hoping I’ll have better service the next time I go. After having joined my husband’s account over a year ago, it hasn’t gotten any better.
Idk who is to blame, whether it’s management not having enough people working on a certain shift or just plain bad customer service. Regardless of whether I go inside or drive thru (lately it’s been drive thru due) the wait times are ridiculous! The worse is not even the wait, we are human and I understand businesses get busy, however it’s the lack of communication. On multiple visits I’ve had to press the “call” button 2 to 3 times (in a span of +-10 mins) before I get any sort of response, only to be told the same thing all the time, “that they have a line inside and it’ll be a wait”. So I have to wait for them to acknowledge that I’m there and then wait for them to actually help w/my transactions.
On top of this, their app is the worst to try to deposit checks. Each check I’ve ever attempted to deposit is rejected each time due to “blurriness/lighting”, which is due to the quality of their app; it doesn’t have a flash option and is very unstable when taking pictures. So this leaves me no option but to have to go to the bank and do my deposits/check cashing there.
I’ve personally banked with of BoA for 13 years and have never had any issues like this. I’m able to do all my banking on their atms or mobile app w/no issues. As much as we’ve tried to avoid this, we will probably have to just close this account and stay with BoA as there are just too many inconveniences here.
The fact that after covid they cut there customer service hrs. from 24×7 to 10a-6p or so. And Sundays closed. We’ll when your money is taken from tour account or your card is blocked and its all their fault yet you have to go most of the weekend before you can get someone to help.
Why isn’t your drive thru open on Sunday like it says. My debit card chip is damaged, and I need
to pay rent. How in Tarnation do I do this? I don’t appreciate false information given, because I showed up in Humble drive thru, and nobody was there.
I may just move my account, if.you don’t shape up