Welcome to Cadence Bank, a premier destination nestled in the heart of Texas, Killeen. Our central location at, 4103 E Central Texas Expy, , Texas, Killeen, United States, reflects our dedication to delivering top-notch services with convenience in mind.
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5 Reviews on “Cadence Bank”
I am giving 3 stars ONLY because I have used this location for 20+ years and had no issues with The National Bank. Since it changed to BanCorpSouth and Cadence, I am not too impressed. All I see are extra fees and changes to everything. I do like that there are more banks and ATMs available and the staff I have encountered have been nice, but otherwise I am not happy with all of the changes. The only reason we haven’t switched is because it is such a hassle with changing all of the automatic transactions, etc. I really hope things improve.
Jorge was super helpful, compassionate, and adept. Literally the best experience I’ve ever had opening a account . Give him a raise
Nancy Romfh is hands down the best I’ve experienced in bank lending! She takes care of you like you’re her own family member! I highly, highly recommend going through her on your next home purchase. I just finished up my second home closing with her with ease and comfort. Such a smooth transaction both times. She is friendly and very responsive! Call her up today and get that dream home from Nancy!! Thank you Nancy and Cadence Team.
-Luke Mayo
Since they changed to be Bancorpsouth and now Candence or something like that, they’re being over charging and playing with people’s money, they have being charging me customer service $5.00 for a service they don’t give you in the first place and if you don’t pay attention they will charge you another $36.00 for overdraft in the charge they started in the first place. Went today to pay the $41.00 to make sure they closed the account and guess what?, it was $46.00 now, because they charge $5.00 for an account that wasn’t even being used. I wrote to their customer service two weeks ago (that’s why I make the comment of not receiving any service from their part) to let them know that I sign up a contract with National United, not them, and it was for $25.00 overdraft fee, not $36.00; that I want them to closed the account and send me the bill. More likely they’ll keep charging non-stop, so I’ll wait for them to sent me to creditors and then I’ll dispute the account and ask for the evidence of my approval of this overdraft and overpriced charges. Don’t lose your hard working money with these bank they are not honest or trustworthy. Try Extraco Bank, Navy Federal or any other bank, I know for a fact they will be honest and able to offer you real quality customer service, especially Extraco Bank.
This bank has been an absolute nightmare to deal with, if you deposit CASH into your account they still put a hold on it! The staff is rude and unhelpful, the apps don’t work correctly or they restrict your access at any given time. The DEBIT card ONLY works if you use it as credit then they rack up a ton of pending charges. I have since changed banks. Stay far away from this bank.