Welcome to First National Bank Texas, a premier destination nestled in the heart of Texas, Killeen. Our central location at, 901 E Central Texas Expy, , Texas, Killeen, United States, reflects our dedication to delivering top-notch services with convenience in mind.
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5 Reviews on “First National Bank Texas”
Absolutely the worst customer service EVER inside and outside in the drive thru. Each and every time there is nasty attitudes, incompetence on simple transactions, and you are putting up with this each visit. You’re also going to deal with multiple people on one simple transaction for example a money order. No matter how nice and patient you are it’s ALL YOUR FAULT! I dread going to this corporate office each time.
Every time I come here the customer service is impeccable. I very much enjoy all of the communication that I’ve had with each employee. The employees are very attentive and they always acknowledge my presence. Customer service is very important to me. If I go into a business and I am not acknowledged I will leave and not do business with that company. Thank you to each and every employee for their dedication to take care of the needs of their customers. I’m very grateful to be a customer of 1st National Ban
Horrible bank. No customer service and loan officers are snobs. Erica tried to save this account, but everyone else sucks. They actually told me to go to another bank TWICE. Ok, message received. ✌️
I come to this bank monthly to get money out for my son’s haircut. I take out $25 in the drive thru since I can’t get $5 out at the atm . The lady at the bank drive thru said today that they are letting me use the drive thru but I need to use the atm next time lol like what? I can’t come get $25 out at MY bank through the drive thru? How is the atm machine going to give me $5 when they come out in 20s? Make it make sense. So they want me to take out 40 dollars and stop to break my 20 somewhere? Be fr lady
Terrible customer service! This bank was a nightmare experience. Opened account and they didn’t have temp debit cards. Tried to transfer and found out it was a fee of $25. Then had teller who acted very unprofessionally by holding my drivers license and saying over & over that doesn’t look like you. Could not use an ATM without a debit card. They also put a fraud restriction on my account. Could not access any of my money! She suggested I travel to another location to get a temp debit card. This place is deranged.