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5 Reviews on “ACPE Federal Credit Union”
Acpe failed to process a direct deposit for payroll because they’re closed on a Friday mind you they’re online site says they are open today but if you go down to the office you’ll find they’re closed A direct deposit was made Thursday evening by my employer and I’ll have to wait till Monday morning before I can access that money Every other credit Union in Laramie can complete a direct deposit before 9:00 a.m. the following day whether they’re opened or closed or not it is ridiculous that I have to wait from Thursday till Monday to get my payroll check processed Do not use ACP credit Union if you want timely service or the ability to plan your finances you’ll just have to wait for them to complete their transactions when they feel like it Thanks for ruining my weekend So to recap acpe debit cards will get compromised about every 3 months The ladies in the office were very nice and set up a line of credit for me and that credit card was compromised in less than one month from its issuing Every other credit Union can process direct deposits automatically but at acpe you will have to wait for someone during business hours to facilitate that transaction Kind of funny as they advertise they have good online banking services when you have to wait for them to manually deposit your direct deposit I would not suggest using acpe credit union unless you are willing to keep a very large savings account with them and be willing to not use your debit card and be prepared to pay for somebody’s misuse of your credit card If you can cover all those expenses you probably don’t need a credit union I’ve been using acpe credit union for 30 years The ladies down there are super nice and I would hate to have to bank anywhere else however acps unwillingness to update their system accommodate people with small bank accounts or even be accountable for their poor service has driven me to look for a new place to bank
I have worked with ACPE FCU for years! From car loans, checking, savings! They have worked with me, know me personally. When my dauugher was recoverying from Cancer they sent me a card to let me know they were all rooting for her! No bank has ever done that! ACPE set’s the bar for customer service! From Roxanna, Kyle, Cindy, Vickie, Lucy I hope I did not miss anyone! Love you all!! Linda Thompson Casper WY
If I could give you 10 stars I would!
I’ve been a loyal customer and have had an account with A.C.P.E. for over 30 years. I have had next too no problems with them. They have great staff and are more than willing to help with just about anything. If you don’t come in with an attitude they are very easy to get along with.
See Matthew D review. Same experiences. ACPE Messes up your finances. Because you’ll use your debt card. And the charge will go through many days later. Or make a deposit online or on site. And sometimes will take many days for it to hit your account. The current in doors teller is very rude with customers. Otherwise other tellers etc have been very kind, professional and helpful. But may have to switch credit unions. Because I have a payment schedule for my finances. And ACPE always messes such up. Via taking many days for transactions which anywhere else is instant.
We have been at ACPE for 25+ years! The reason I joined is the same reason I have stayed all these years. I always feel like I’m an old friend and the service is wonderful! From Marcia (the President) down the staff is super friendly and helpful!