First Convenience Bank


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5 Reviews on “First Convenience Bank”

Poor
1.8
5 reviews
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  • Daisy Martinez

    Bank at Saunders and Zapata Hwy are very rude. They keep you waiting in line long, without any consideration. Last time I was at the bank there were only 2 persons ahead of me and I still stood in line 25 minutes. Ridiculous.

  • El Guibor Distributor

    Excellent service. Amazing courtesy. Fast movement. This location in particular, has a great personal from clerks to managers. Thanks guys for the great service provided.

  • D E

    Horrible customer service! Melissa (supervisor) is rude and unprofessional and they never pick up the phone. I witnessed this as I called while I was there in person, Melissa looked at the caller ID and ignored the phone call right in front of my face. Stay far away from this bank! 6/24/22 10:45 am

  • Juan Vargas

    I me myself investigated of all the banks in Laredo Texas when closing accounts they do give received and confirmation numbers but not IBC First Bank and I recommend you ALL to write down the name of the person you spoke to and write the date when closing your account because this Bank don’t give out confirmation number or receive when closing accounts and last months ago me and my sister we have close a joint account and it’s was still active gentleman my sister talk to he denied talking to my sister knowing that he did his mistake and acted like it wasn’t him and we talked to manager why that we have to pay $23.00 with the account supposed to be closed since last months ago this is ridiculous what this Bank do to people ,me and my sister we are very disappointed how this
    Bank handle our accounts

  • Yvonne Ortegon

    Worst of the worst
    Horrible customer service
    Including the so called manager. Definitely moving to another bank . No wonder their always chasing customers at HEB to bank with them Cause they probably don’t have sufficient customers. Now I know why.😠

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