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Contact and Address
Address | |
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Phone | |
Website |
Opening Hours
Monday | |
Tuesday | |
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5 Reviews on “First United Bank McKinney Redbud”
5 stars for a competitive price on a mortgage, and great continued responsive service from their mortgage officer on additional properties. 0 stars for phone customer service once you have an account with them. I’ve been on hold for one half an hour so far, and still waiting to ask one question. My wife spent a half a day on the phone over a password change issue. First United: get some more people to answer those phones please!
I could never forget the manager thinking me and my husband were coming in for a ppo loan check when we walked in. She just addressed us like she knew based on how we looked that’s what we were there for and we were trying to get a loan for land. SMH. Then we asked for the banker we were coming to see and she changed her tone. Needless to say they didn’t give us a loan anyway once they saw us. But over the phone everything was approved and was good to go.
I really like my bank. The people there are super friendly and always have made me feel like a important customer not just a number. Only down side is I wish there were more branches and I really dislike the telemarketing calls. I like my service just the way it is I never asked for a newer and better one. A perfect example of this is their new checking they kept bothering is to try. Had people call me almost every day for a week and a half asking me to switch.
I recently moved all my business and personal account to First United Bank and I was very pleased of how professional, respectful and efficient they were. Denise Steller definitely went above and beyond my expectations for my banking experience.
The lady teller at the window is incredibly rude. I’ve never in my life met such an unfriendly teller. What’s crazy is that it’s not just a one-time thing, so I can blame it on a bad day. Every single time i go, she’s incredibly unfriendly. I cannot wait to relocate at work so that I no longer have to visit her.