Welcome to Prosperity Bank, a premier destination nestled in the heart of Texas, Plano. Our central location at, , 1573 Alma Dr, Texas, Plano, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 972-461-7841. Explore our offerings on our website.
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5 Reviews on “Prosperity Bank”
Came to cash a check and was told they could not cash it due to my name not being wrote in the pay to part …Marie Williams claimed to be supervisor but was not very nasty &rude .
The member that wrote the check advise the bank could call him to verify he wrote the check .
Also jalyss decides my signature on my driver’s license looks different definitely racial profiling me .I’d never go to this branch again
I tried to cash a check with my business. I’m a signer on the account. Drawn in eyebrows (manager) wouldn’t cash the check because she was convinced the check was dated for the year 25 which was highly debatable because the signer sometimes has 3s that look like 5s…..honestly perfect example of little people little power.
My business account goes back to 1981 and little petty stuff like this makes me want to switch banks. Very petty.
Take you business some place else. The bank manager who I spoke to is rude and will not work with you. When I contact central customer service representative, they said there is a process to waive fees and it is upto the bank. The manager is unwilling to work with you even after giving business. They act like they are doing you a favor by giving you a checking account with some minimum deposit requirements. I can take my business other place
This bank has gone downhill since taking over from Legacy. At Legacy the bankers and tellers knew most of their customers and were friendly and efficient. Now we have long lines and little friendliness. I spoke to a banker last week about a charge to my account that was the issuer’s fault rather than mine. I asked if the service charge could be removed since this is the first time in 6 years with this bank that I have had a problem. He promised to speak to the bank manager and get back to me and but did not do so. With Legacy promises were kept. With Prosperity promises seem to be used to placate until the customer forgets.
This location and bank in general has been very helpful to our family. You can also utilize their fiduciary services for financial planning when looking for investment advice, as their fiduciary services are part of being a member.