Welcome to Frost Bank, a premier destination nestled in the heart of Crown Meadows, San Antonio. Our central location at, 7914 Culebra Rd #100, , Crown Meadows, San Antonio, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 210-220-4011. Explore our offerings on our website.
Optimize your visit with precise navigation using coordinates, Latitude 29.4641119, Longitude -98.6450279. Simply click the Map Directions button for seamless navigation. We’re here to guide you every step of the way.
5 Reviews on “Frost Bank”
I love frost bank, but this branch needs someone in customer service to look at it. Several of the employees are customer-unfriendly, in person and on the phone. I live near this branch, but I travel throughout the city for work and I’ve never experienced anything but a helpful attitude from anyone at the other branches I’ve been to.
Poor Customer Service. More conversations about their lunch plans than attention to Customers. Little to no effort to help present solutions to customers. I’ve had Frost for 22 years now, and I am so disappointed in this Branch in particular and the actual product. Low grade fraud protection and terrible security measures! Got hacked and people were stealing from other accounts and dumping into my account. Frost had zero urgency or communication on this. And now they don’t have anything in place for international spending. Frost is ancient and is not up with the times.
The big guy with the pushed back hairline was no help , looked like the manager I hope it wasn’t, zero help whatsoever . Coming from visionary .
This is the only Frost bank thus far that doesn’t make you feel welcomed. I deal a lot with the motor bank drive through and the employees are never friendly. They make you feel like you are bothering them. They don’t say Thank you once the transaction has been completed. I have been a member since 1989 and this location on Culebra Rd 78251 is the only Frost that I have issues with. Upper Management needs to address this issue.
Went into this location pulled into the parking space and Krystal was holding the door for people to come in. I was lollygagin getting out of my van. Because the car behind me was hit. I was not involved in the accident, everyone is ok. Thank God. Krystal did bring everyone water and invited everyone into the branch to wait for San Antonio police to come and get statements. Shout out to Krystal the teller.