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5 Reviews on “Cash America Pawn”
Bcz it’s the closest,n prev.Mgrs knew good cst service in past 23 yrs.i continue to go. Unfortunately I have lost prescious diamond gold rings to then be substituted with other rings not even close in value nor looks. This is the training store,where employees steal from this location.I have lost so much it’s unbelievable. When they mess up,they give the reason of: it’s company policy..long lectures not am sorry that employee didn’t assist you correctly..etc. No it’s the cst fault. I recommend take tools to open up items you buy used from this location. Otherwise you’re pooped out of luck. U just bought junk sold by them,that they took in wo thoroughly inspecting item. Then they put it out for sale as is n want you to buy a PC PLAN that gives you a 5% or 10% option but employee never offers you that,bcz you confide in a location n employees are trained 100% ?? 😂😂please…oh,my fault!
Good luck to all future buyers at this location. They have no cst service skills especially with seniors citizens.I guess it’s the reason they constantly have new Employees? 🤣🤣one brunette there is awful attitude n cst service. Fyi female. They also, put you on hold over 5 minutes n you end up having to call them again constantly. I have one item,n promise to get my ring out n make sure they didn’t exchange the diamond on it,to never return there again.
Do not deal with the Manager jose Do not deal with him rip you off He’s very Respectful, you don’t deal with him.Deal with anybody else beside him Is a short guy We’re long hair For me, when low volume on your items deal with anybody else beside him Dallas boys are cool but He is a low life
I am in the market for a new to me rifle. I had already stopped at a few other locations before coming here, I did see a really nice Ruger and patiently. Waiting to be helped like normally. But when the mail female were too busy flirting with each other. I decided to go to a location I stopped earlier and spent my money there. It’s only obvious if a person is standing in front of A case to ask for help. There was a kind gentleman who asked if I needed help as I walked out.
But already made up my mind that I would rather give that harder money to place where customer service is great.
I have been doing business with this cash America location for a very long time. I went in today to pawn a James avery ring. I have had this ring in this pawn shop several times and I have always received $50. But when I went in today the cashier said he had to speak with his manager, which left me confused. When he returned he said that the new policy was they could only offer $10 for James avery rings. I told him that was ridiculous especially when I have had it in here several times and I have always received $50. He said that’s all they offer now. I think this is a rip off because if they give you $10 and you’re unable to take it out then they will sell your ring for $70 or $80. This is shady and deceitful business and I think everyone should find a different location to do business with. I think you shouldn’t turn your back on loyal customers and come up with new policies without any notification. I will make sure corporate knows about this
Service sucks, the text reminder service they so call have never sends me notification on on my stuff.. I called to get information on my lawaway and the manger “so call” can’t give me any info on my stuff over the phone without a customer number. .. but I called a different location the lady help me out with no hesitation..